Legal documents
Every Ordo legal document lives here. Written in plain English, dated, and current. If something is unclear, email legal@useordo.org.
Terms of Service
The main contract between Ordo and Customer. Covers pricing, billing, cancellation, liability, and disputes.
Privacy Policy
What Ordo collects from Callers, Customers, and website visitors, why, how long it's kept, and what rights you have.
Refund Policy
The 14-day money-back guarantee. Unconditional. One email to billing@, refund in 7 business days.
Acceptable Use
What Customer may and may not use Ordo for. CASL, HIPAA, and consent-to-record rules operators must respect.
Cookie Policy
Short answer: no tracking cookies, no third-party analytics, nothing to opt out of. Long answer inside.
Sub-Processors
The categories of technology providers Ordo uses to deliver the Service. Specific vendor names available on request.
Data Processing Addendum
DPA template for enterprise Customers who need one for their own privacy compliance. Sign on request.
Comparison Methodology
How Ordo sources, dates, and corrects the claims on the /compare/ pages.