AI Phone Ordering

Every call, answered.

Ordo is the AI receptionist for your business. It picks up on the first ring, takes the order, and greets returning customers by name. No hardware. No app for the caller. Live in days. From $149/line/month.

Live pilot in Canada. Accepting operators.

The phone never stops ringing. Now it doesn't have to.
Ordo answers, listens, and remembers. Every missed call becomes a regular.

Restaurants Coffee shops Florists Pharmacies Auto parts Pizza shops Liquor stores Takeout counters Catering Delis Drive-thrus Grocery stores Restaurants Coffee shops Florists Pharmacies Auto parts Pizza shops Liquor stores Takeout counters Catering Delis Drive-thrus Grocery stores

Phone orders cost more than you think.

Every missed call is a lost sale. Every order written down wrong is a remake. And the person answering the phone is your most expensive order-taker.

01

Missed calls mean missed revenue

Staff can't answer the phone during a rush. Customers don't call back. Every unanswered call is a sale that went to whoever picked up.

02

Labour costs keep rising

A dedicated order-taker can cost $30K to $40K a year in wages and benefits. Ordo handles routine orders from $149/month, and never takes a sick day.

03

Human error means remakes

Missed modifications, wrong sizes, frustrated regulars. Every mistake costs product and time. Ordo confirms every detail before it's written.

Three steps. Zero friction.

No hardware. No integration. A phone number and ten minutes to be live.

01

Customer calls

The customer dials your business number as normal. Ordo picks up on the first ring. Handles accents, background noise, and the way real people order. Returning callers are greeted by name.

First ring < 800ms
02

AI takes the order

Confirms details, handles modifications, resolves confusion. Allergies, complaints, and unusual requests escalate to your staff immediately, every time.

9 / 10 orders end to end
03

Order logged instantly

Saved to your operator dashboard in real time. Full transcript. Your team sees it before the call even ends.

Live to dashboard in 2ms
Features

Everything your business needs. Nothing it doesn't.

Voice

Handles phone orders for any business.

Built on enterprise-grade voice AI. Handles accents, background noise, natural speech, and the way real people actually order food.

"Same as last time. The large dark roast, no sugar."

08:41:02 Ordo Hi, this is Ordo at Lansdowne. What can we get you?
08:41:08 Caller Large double-double, no sugar in the second one.
08:41:14 Ordo One large coffee with cream, no sugar. Anything else?
08:41:18 Caller That's it.
08:41:22 Ordo $3.40. Ready in five.
Memory

Remembers every returning caller.

Ordo recognises returning customers by phone number and greets them with their last order. Faster calls. A loyal-feeling experience. Zero effort from your staff.

"Welcome back, Sarah. The usual?"

+1 705 555 0182 / Sarah M. Return · 12th call
+1 705 555 0091 / Mike T. Return · 4th call
+1 705 555 0337 / Unknown New
+1 705 555 0445 / Dana K. Return · 8th call
Coverage
9/10

routine orders handled end-to-end.

Ordo completes standard orders without staff intervention. The other 1 in 10 (allergies, complaints, unusual requests) escalate instantly to a human. Your team handles the calls that need a human. Ordo handles the rest.

Dashboard

Live view of every line, every location.

Real-time order feed, escalation queue, per-location stats, full transcripts. From any device. Add lines and locations as you grow. Each billed separately, no enterprise contract.

One dashboard. All your lanes. Every location.

Orders today
247
Escalations
3
Success rate
98%
Avg duration
1m12s

Built for safe operations.
Not just faster ones.

Operators ask the right questions about AI. Here's how Ordo handles them.

01

Allergies always go to staff

Any mention of an allergy or dietary restriction triggers immediate human handoff. Ordo never attempts these.

02

No payment data collected

Ordo handles ordering only. No card numbers, no payment processing, ever. Payment stays at your window.

03

Role-based access

Owners, managers, and viewers each see only what they need. Invite your team without overexposure.

04

Every order is logged

Full transcripts, escalation notes, success rates. Stored and reviewable from the dashboard. Audit trail, always.

05

Tenant-isolated data

Your orders are never visible to other operators. Row-level security at the database layer, not just application logic.

06

Pilot, not promise

Ordo is an AI ordering assistant in active pilot. Not a claim to replace your team. Honest about what it can and can't do.

A working product, measured.

250+
Orders / line / day
Average volume at a single-line quick-service location
<60s
Average order time
First word to "ready in five" in a standard ordering session
9/10
Routine orders by AI
Designed to complete standard orders end-to-end without staff
$27K
Lost to missed calls / yr
Average Canadian restaurant at $35/order, missing 15 calls/week
Pricing

Simple pricing. No surprises.

Per phone line, per month. No setup fees. No long-term contracts. Cancel any time.

Starter
$149
per line · month
One phone line. Every call answered, every order taken.
  • Unlimited voice orders
  • AI ordering agent 24/7
  • Smart escalation to staff
  • Real-time order dashboard
  • Full order transcripts
  • Email support
Start free trial
Multi-line
$249
flat · up to 3 lines
Up to 3 lines on one flat rate. Built for busy locations.
  • Up to 3 phone lines
  • Everything in Pro
  • Unified multi-line dashboard
  • Priority onboarding
  • Volume discount built in
Book a demo
All plans include a 30-day free trial · No credit card required · Running 4+ lines? Custom quote →

See Ordo on your line.

Twenty minutes. We'll call your number live using Ordo, walk through the operator dashboard, and be straight about what the pilot can and can't do for your business.

  • No commitment required
  • Works with your existing phone number
  • Honest pilot walkthrough
  • First 30 days free
✓ Got it. We'll reach out within 24 hours.
Something went wrong. Email ukugregory@gmail.com directly.

Seed round open. Building the OS for phone-first commerce.

Product is live. Market is enormous. No one owns this space. We're picking the partners who get us from pilot to a hundred locations.

Live

Full pipeline in production

End-to-end voice ordering, operator dashboard, multi-location support. Not a prototype.

Large

Millions of phone-order businesses

Restaurants, drive-thrus, pharmacies, florists, retailers. The long tail of phone-first commerce.

Early

No incumbent owns this space

Corporate chains run internal experiments. Independent operators are unserved. That's our opening.

Privacy Policy

What we collect and how we handle it.

Last updated · June 2026

What we collect. When a customer calls a business using Ordo, the AI may collect: caller's phone number, items ordered, dietary notes mentioned, and first name if provided. Stored on behalf of the business to personalise future calls.

AI disclosure. Ordo-powered lines are answered by an AI voice assistant. The assistant identifies itself as AI at the start of every call. Calls may be logged for quality, training, and order accuracy.

How data is used. Stored order history is used only to personalise future calls for the same customer at the same business (e.g. greeting returning callers by name or recalling their usual order). Never sold, shared, or used for advertising.

Data isolation. Each operator's customer data is fully isolated. A business using Ordo cannot access any other business's customer records. Encrypted at rest and in transit.

Your rights. Request access, correction, or deletion at any time by contacting the business that operates the line you called. Operators must honour deletion requests within 30 days. Contact Ordo directly at ukugregory@gmail.com.

Retention. Customer records retained up to 24 months of inactivity, then automatically deleted. Operators may configure a shorter window.

Applicable law. Ordo is operated from Canada. We comply with PIPEDA and applicable provincial privacy legislation including Quebec Law 25.