Every call, answered.
Friday, 7:40pm. The room is full and the phone is ringing again. Ordo picks up like one of your own · it can take the order or book the table, and it hands anything tricky to a person. From $99/line/month.
Live demo line · call Ordo and hear the same voice that answers for pilot restaurants. 14-day money-back guarantee.
The phone never stops ringing. Now you don't have to answer it.
Ordo takes the booking, the order, or the message, and writes every word down · so a missed call stops meaning a lost customer.
It sounds like the room next to the kitchen.
Ordo introduces itself, takes the order cleanly, and reads back what's going to land in your POS before the call ends.
Your phone still rings · you stopped answering.
DoorDash took the orders. The phone still rings for reservations, hours, vendors, lost-and-found, after-hours guests. Most of it isn't worth your time, but every now and then it's a real customer · and you can't tell which is which.
Reservations + bookings + messages
Someone wants a table for 6, a catering quote, or to leave a message for the owner. Voicemail loses them. Ordo handles it on the spot, before the call ends.
A receptionist costs $35-50K/yr
That's wages, benefits, sick days, training, and they still go home at 9pm. Ordo covers the phone for $99-$349 a month, at every hour you're open and all the ones you're not.
After hours, voicemail was the plan
20-40% of inquiries hit your phone outside 9-to-5. Voicemail gets ignored. Ordo answers at 11pm with the same care it does at lunch · books the appointment, takes the message, escalates anything urgent.
How a call actually moves through Ordo.
Forward your existing number, hand us your menu and hours, and we route real calls through the agent. No hardware on your end. Most operators are live the same day they sign up.
Customer calls
The customer dials your business number as normal. Ordo picks up on the first ring. Handles accents, background noise, and the way real people order. Returning callers are greeted by name.
First ring < 800msAI takes the order
It confirms the details, handles changes mid-order, and asks when something's unclear. Allergies, complaints, and unusual requests escalate to your staff immediately, every time.
Target: 9 / 10 routine orders end to endOrder logged instantly
Saved to your operator dashboard in real time with the full transcript · your team can read it before the call even ends.
Live to dashboard in 2msYour regulars stay regulars.
Ordo remembers the caller's name, their usual order, and the allergy they mentioned once in March. Second call on, it answers like someone who knows them · because it does.
It remembers the detail your callers expect you to.
The name, the usual request, the note mentioned once in passing. Ordo writes it down, so the second call feels like being recognised, not re-introduced.
The memory belongs to you.
You stay in charge of the memory. Correct a name, add a VIP note the agent will use, or forget a caller entirely from the dashboard · deletion is one click, and it sticks.
"Forget this caller" · one click, and it's gone for good.
What restaurant phones actually need.
Handles phone orders for any business.
Built on enterprise-grade voice AI, it keeps up with accents, a loud kitchen, and orders that change halfway through.
"Same as last time. The large dark roast, no sugar."
routine orders, end-to-end · that's what we're aiming for.
Ordo is built to complete 9 in 10 routine orders without staff intervention. The other 1 in 10 (allergies, complaints, unusual requests) escalates to a human, every time. Real numbers from live pilots replace this target the moment our first wave clears 30 days, and we'll publish them here.
Live view of every line, every location.
The live order feed, escalation queue, and full transcripts follow you onto any device you sign in from. Add lines and locations as you grow · each is billed on its own, with no enterprise contract.
One dashboard for every line, across every location.
Every call, already written down.
Illustrative view · your live feed fills with real calls, each with a full transcript and callback number.
A voice that sounds like your best host.
Two curated voices for restaurants · pick one during setup, swap any time from the dashboard. Every call opens with the assistant saying it's an AI.
Generated by the same voice engine that answers the phone · what you hear is what your customers hear.
The questions every operator asks about AI on a real line.
If you're going to forward your phone to an agent, you want to know what it does when something sensitive comes through. Here's the short version.
Allergies always go to staff
Any mention of an allergy or dietary restriction triggers immediate human handoff. Ordo never attempts these.
No payment data collected
Ordo handles ordering only. No card numbers, no payment processing, ever. Payment stays at your window.
Role-based access
Owners, managers, and viewers each see only what they need. Invite your team without overexposure.
Every order is logged
Full transcripts, escalation notes, and success rates stay reviewable from the dashboard for as long as you run the line.
Tenant-isolated data
Your orders are never visible to other operators · the separation is enforced by the database itself, beneath the application code.
An honest pilot
Ordo is in active pilot and we're upfront about that. It extends your team on the phone rather than replacing anyone, and we'll tell you plainly what it can't do yet.
Where the numbers come from.
Pilot targets are labelled as targets. Industry context is sourced. We'll replace these with measured pilot results once the first wave clears 30 days.
Per line, per month, cancel any time.
There are no setup fees and no contract, and every tier carries the 14-day money-back guarantee. Running 4+ lines? Ping us for a flat quote.
- Evenings + weekends + overnight
- Reservations, messages, FAQs
- Smart escalation to staff
- Real-time call dashboard
- Full call transcripts
- Email support
- Everything in Starter
- 24/7 coverage including peak hours
- Order taking (takeout + pickup)
- Cross-call customer memory
- Returning caller greetings by name
- SMS confirmations
- Priority email + chat support
- Up to 3 phone lines
- Everything in Pro
- Live transfer to on-shift staff
- Unified multi-line dashboard
- Priority onboarding
- Volume discount built in
See Ordo on your line.
Twenty minutes. We'll call your number live using Ordo, walk through the operator dashboard, and be straight about what the pilot can and can't do for your business.
- No commitment required
- Works with your existing phone number
- Honest pilot walkthrough
- 14-day money-back guarantee · cancel for a full refund
Privacy Policy
What we collect and how we handle it.
Last updated · June 2026
What we collect. When a customer calls a business using Ordo, the AI may collect: caller's phone number, items ordered, dietary notes mentioned, and first name if provided. Stored on behalf of the business to personalise future calls.
AI disclosure. Ordo-powered lines are answered by an AI voice assistant. The assistant identifies itself as AI at the start of every call. Calls may be logged for quality, training, and order accuracy.
How data is used. Stored order history is used only to personalise future calls for the same customer at the same business (e.g. greeting returning callers by name or recalling their usual order). Never sold, shared, or used for advertising.
Data isolation. Each operator's customer data is fully isolated. A business using Ordo cannot access any other business's customer records. Encrypted at rest and in transit.
Your rights. Request access, correction, or deletion at any time by contacting the business that operates the line you called. Operators must honour deletion requests within 30 days. Contact Ordo directly at ukugregory@gmail.com.
Retention. Customer records retained up to 24 months of inactivity, then automatically deleted. Operators may configure a shorter window.
Applicable law. Ordo is operated from Canada. We comply with PIPEDA and applicable provincial privacy legislation including Quebec Law 25.